No. of Vacancy:
1
Location:
Pune
Yr. of Exp. (Yrs):
Minimum 2+ years (Relevant experience in 3D Printing Machines will be preferred)
Required Qualifications:
Graduates
Role:
Full time in respective locations
Remuneration:
Competitive; aligned with industry standards
Job Description:
The Customer Support Engineer (CSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
Job Responsibilities:
CSE performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.
- Basic troubleshooting, installation, maintenance, and repair Of Stratasys make 3D Printing equipment.
- Completing scheduled Preventative Maintenance and field modifications.
- Following standard procedures for proper escalation of unresolved issues to the OEM teams.
- Keeping up to date with administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
Why Join Us?
- Work with cutting-edge technologies shaping research and Industry 5.0.
- Opportunity to build relationships with leading universities and research centres.
- Dynamic career growth with training and development opportunities.
- Vibrant company culture built on integrity, innovation, and collaboration.
- Join an innovative and growing organization with excellent career development opportunities and a vibrant company culture
Application Process
Interested candidates should submit their resume to hr@altem.com.
APPLY NOW
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